DEPARTMENT: OUTPATIENT MENTAL HEALTH
LOCATION: OWEN SOUND
UNION: OPSEU – CLERICAL
STATUS: FULL-TIME
WAGE RATE: $24.526 – $26.436
Reporting to the Manager, Mental Health and Addiction Services, the Clinical Secretary provides a variety of clerical duties to support the departmental programs. Key responsibilities include compiling and submitting statistics in a timely manner, office maintenance including inventory control and arranging equipment maintenance, reception duties, typing, filing, scheduling and registrations of clients.
Qualifications / Skills / Abilities:
Required
- Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration education diploma
- Excellent interpersonal and communication skills
- Client-service focused
- Attention to detail and accuracy
- Ability to multitask
- Typing (45 w.p.m.), Word and Excel (to be tested)
- Computer skills, including use of Windows XP, Microsoft Outlook, Access Database and MediPay
- Knowledge of medical terminology (to be tested)
- Demonstrated ability in providing administrative support in an environment with a broad variety of clerical and clinical functions
- Knowledge of and demonstrated ability in the following competencies: communication, team work, initiative\self-management and accountability, time management, organizational skills, and flexibility\adaptability
- Ability to respect and maintain confidentiality
- Availability to work all shifts
- Ability to handle multiple demands, frequent interruptions, and to deal effectively with clients who are in crisis, or in other stressful situations
- Ability and willingness to continually upgrade skills
- Recent satisfactory performance and attendance record
- Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
- Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
Preferred
- Previous experience in a Psychiatric/Mental Health area