Clinical Secretary – Outpatient Mental Health #550-24

POSITION LOCATION: OWEN SOUND
DEPARTMENT: OUTPATIENT MENTAL HEALTH
UNION AFFILIATION: OPSEU – CLERICAL
STATUS: FULL-TIME
WAGE RATE: $24.526 – $26.436

Reporting to the Manager, Mental Health and Addiction Services, the Clinical Secretary provides a variety of clerical duties to support the departmental programs. Key responsibilities include compiling and submitting statistics in a timely manner, office maintenance including inventory control and arranging equipment maintenance, reception duties, typing, filing, scheduling and registrations of clients.

QUALIFICATIONS

• Successful completion of Grade 12 with relevant administrative/secretarial experience or post-secondary business/office administration education diploma
• Excellent interpersonal and communication skills
• Client-service focused
• Attention to detail and accuracy
• Ability to multitask
• Typing (45 w.p.m.), Word and Excel (to be tested)
• Computer skills, including use of Windows XP, Microsoft Outlook, Access Database and MediPay
• Knowledge and Proficiency in the GBHS Dictation system (to be tested)
• Demonstrated ability in providing administrative support in an environment with a broad variety of clerical and clinical functions
• Knowledge of and demonstrated ability in the following competencies: communication, team work, initiative\self management and accountability, time management, organizational skills, and flexibility\adaptability
• Ability to respect and maintain confidentiality
• Ability to handle multiple demands, frequent interruptions, and to deal effectively with clients who are in crisis, or in other stressful situations
• Ability and willingness to continually upgrade skills*
• Recent satisfactory attendance and performance records
• Knowledge of and adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence)
• Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes

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