Your Role in Safety
Your health and wellbeing are extremely important to us! Here is some information to help you stay safe during your hospital stay:
Communication with your Care…
Category: Patients & Visitors
Celebrating 50+ Years of Insulin Use- Donald’s Story
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Pictured from left…
Pictured from left…Read more Celebrating 50+ Years of Insulin Use- Donald’s Story
Remembering Vern Bowles- the First COVID Casualty in Grey Bruce
In the past two and a half years since the pandemic began, 75 people from Grey and Bruce counties have lost their lives to COVID-19. …
Read more Remembering Vern Bowles- the First COVID Casualty in Grey Bruce
Upcoming Visitor Policy Update
To provide the safest experience for our patients, staff and everyone who comes into our hospitals, we will be joining other hospital corporations in our…
Medical Assistance In Dying
The following information is from the Ontario Ministry of Health Medical Assistance in Dying: Information for Patients handout.
Getting the right help
We know that death and…Indigenous Patient Navigator Services
Indigenous Patient Navigators are here to help Indigenous people (First Nations, Inuit, Métis) find their way through the health care system.
Ask to speak to an…
Patients & Visitors
Masking Requirements
In order to protect our patients and staff we have implemented clinical masking for all direct patient contact as of Monday October 2, 2023.…About Your Hospital Stay
Nursing Reports
If you are an inpatient at any of the six Brightshores Health System hospitals, the nurses taking care of you will be giving Nursing…
Banking
Currently there is one bank machine available at the Owen Sound hospital located in the front lobby. A service charge is applied to each transaction…
Contacting Patients
You may contact a patient by calling the Switchboard at any of our hospitals main phone numbers.…
Discharge
Discharge Time is 11:00 am. It is important that you make arrangements to have someone come for you at discharge time, as we must prepare…
Fact Sheets on Infectious Diseases
Please see the below linked Patient Education for the following topics:
How to Help Prevent Healthcare Associated Infections
Isolation Precautions
Clostridioides Difficile Patient Information
COVID-19
Read more Fact Sheets on Infectious Diseases
Food Services
Cafeteria services are available at all of our hospitals excluding Lion's Head. Hours of operation for cafeteria services vary depending on the location. Please check…
Gift Shops
Gift shops are located in five of our hospitals – Markdale, Meaford, Owen Sound, Southampton and Wiarton. The range of items for sale varies depending…
Health Resources
Consumer Health Links
The following links are sources for reliable health information. There are many other websites for health information and sometimes it is hard…Library
The Library is located on the ground floor (Level 1) of the Owen Sound Regional hospital, down the hallway from Tim Horton’s and the Cafeteria.
It…
Parking and Transportation
Parking
Visitor parking is free for the first 30 minutes at all Brightshores Health System hospital locations. After 30 minutes, the following fees will apply (exluding Lion's Head Hospital…Patient Rights and Responsibilites
Patient Rights
As a Patient, I expect:
- Access to the right level of care and health information
- Knowledgeable and compassionate care providers
- Involvement in decisions about…
Places to Stay for Visitors
Some area hotels offer a discounted rate for family members of patients staying in the hospital. Please ask the hotel when you call. To find…
Booking an Appointment & Registration
Booking an Appointment
To book an appointment at Brightshores Health System please call 1-888-525-0553. Medical Imaging and Cardiology appointments at the Owen Sound Hospital can be booked…Telephones, Cell Phones, Laptops & Wi-Fi
Patient telephones are provided in patient rooms free of charge. Long distance calls require a calling card. We ask patients to limit phone use before…
What to Bring to Hospital
Bring the following items with you for your hospital stay. If you arrived on an emergency basis, have a family member bring these basic items…